'Whale Knows' - What To Know When Signing a Proof Of Delivery (POD)

'Whale Knows' - What To Know When Signing a Proof Of Delivery (POD)

In this series, our staff members go through the most commonly asked questions in importing, exporting and freight forwarding. In this blog post, Jarrod, our Customer Service Manager, explains the importance of signing a proof of delivery (POD) and what you need to be careful of when signing a POD.

What is a Proof Of Delivery (POD)?

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Photo courtesy of The Sun

The acronym POD in the logistics industry can mean two different things:

  1. Port of Discharge
  2. Proof of Delivery

In this blog we will be look specifically at “Proof of Delivery”

POD is a common word, especially within the transport component of the logistics chain, which means that the delivery of the cargo has been received by the final consignee, and accountability has been passed on to them to complete the chain of custody of the cargo.

There are two main types of POD’s with the most common being a paper delivery docket, etc. which is physically signed by the recipient. The second is an electronic POD in which the recipients signature is captured digitally.

The POD contains information including:

  • The full delivery adress
  • The delivery date and time
  • The quantity of items and weight / measure
  • The name and signature of the person accepting the shipment

Why do I have to sign a POD?

It is very important to note that upon signing the POD you are actually confirming that “all” the cargo has been received in “good order and condition”, with no visible damage. It is the receivers responsibility to ensure that the below requirements have been checked before signing the POD:

  • The cargo has been checked to confirm the correct quantities have been received
  • The cargo has been checked for visible signs of damage.

If you do find a discrepany with the delivery please ensure this is noted on the POD before signing, that way you are not accepting the responsibility for any damaged or missing cargo.


If you have any further queries regarding the above information, please do not hesitate to contact your friendly Whale Customer Success Manager. If you found this blog post helpful, you can check out our other blog posts in this series here.

Whale Logistics are Australia’s leading Freight Forwarder and Logistics company located in Sydney and Melbourne. We deliver digital services such as Australian customs parcel tracking, parcel delivery box, and comprehensive ocean, air and road freight solutions. For cost competitive and innovative ocean freight solutions, please click the link below to contact a Whale Logistics Ocean Freight Specialist today for a quote.

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